(Lifestyle Tracker)

Track 75 MEPS in a single day

bounts members - earn 20 points 

 Track 150 MEPS in a single day

bounts members - earn 40 points  

Track 225 MEPS in a single day

bounts members - earn 60 points (daily maximum) 

1. Track a minimum of 75 MEPS in a single day

2. Sync your MYZONE device to the MYZONE app/web dashboard

3. Log in to bounts and refresh you history 

4. Watch your points balance grow


I've connected my MYZONE device to bounts but my points aren't updating. Why? 

Have you achieved the minimum activity requirements?

The minimum activity requirement for MYZONE is to achieve at least 75 MEPS in a single day.  

Are you syncing your MYZONE device?

You need to sync your MYZONE device to the MYZONE app/web dashboard. When you do the activity is automatically sent to bounts. Note: it can take a few hours for your points to update. 

Have you refreshed your bounts activity history?

You need to refresh your bounts activity history for your points to update. How?

bounts app - from the menu items hit the sync button and head to your history. Using your finger pull down on the history screen and your points will update. 

bounts website - from the menu items head to 'my points'. If your points haven't refreshed yet refresh your web browser. 

Are you following all of the rules?

1. MEPS must be tracked automatically. We don't accept manually entered MEPS. 

2. You may have already reached the maximum number of points possible for daily MEPS; bounts members - 60 points/225 MEPS. 

I'm receiving an error message when I try to connect my MYZONE device to bounts. Why?

Have you got another bounts account?

You can only connect one MYZONE device to bounts. We don't allow people to connect the same app/device to multiple accounts. 

Are you entering the correct details?

Check with the MYZONE app/website that you are using your correct details.  

That didn't help. What now?
 Send us a support request explaining your issue in detail and we'll be able to look into it for you. 

Have more questions? Submit a request


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