I recently ordered some vouchers and they haven't arrived

If you've recently placed an order for a reward you should expect your order to arrive within 7-14 days for both e-vouchers and physical cash vouchers. 

If you purchased an e-voucher it's worthwhile checking your junk/spam folders as your purchase email can fall into these folders occasionally. 

If you purchased a physical cash vouchers, it's worthwhile checking the address on the order confirmation form.

If your reward hasn't arrived within 14 days, please contact the bounts team via the link below 


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