I recently ordered some vouchers and they haven't arrived

If you've recently placed an order for a reward you should expect your order to arrive within 7-14 days for both e-vouchers and physical cash vouchers. 

If you purchased an e-voucher it's worthwhile checking your junk/spam folders as your purchase email can fall into these folders occasionally. 

If you purchased a physical cash vouchers, it's worthwhile checking the address on the order confirmation form.

If your reward hasn't arrived within 14 days, please contact the bounts team via the link below 

http://support.bounts.it/hc/en-us/requests/new

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