Garmin

Garmin
(Lifestyle Tracker and Exercise Tracker)

Lifestyle Activities...  
 
Track 7,000+ steps in a single day
bounts members - earn 20 points 

Track 14,000+ steps in a single day
bounts members - earn 40 points 
 
Track 21,000 steps in a single day
bounts members - earn 60 points (daily maximum)

Track Exercise Activities too...

Track one 20 minute walk, run, ride or swim

(4km/h minimum average speed)

bounts members - earn 20 points 

Track two x 20 minute walks, runs, rides or swims

(4km/h minimum average speed)

bounts members - earn 40 points  

Track three x 20 minute walks, runs, rides or swims

(4km/h minimum average speed)

bounts members - earn 60 points (daily maximum)

 
 
1. Track a minimum of 7,000 steps or one 20 minute walk, run, ride or swim in a single day
2. Sync your Garmin device to the Garmin app/web dashboard
3. Log in to bounts and refresh your history 
4. Watch your points balance grow
 
Garmin FAQ'S
 
I've connected my Garmin to bounts but my points aren't updating. Why? 
 
Have you achieved the minimum activity requirements? 
The minimum activity requirement for Garmin is to achieve at least 7,000 steps in a single day or track one 20 minute walk, run, ride or swim above an average speed of 4km/h. 
 
 Are you syncing your Garmin?
You need to sync your Garmin to the Garmin app/web dashboard. When you do the activity is automatically sent to bounts. Note: it can take a few hours for your points to update. 
 
Have you refreshed your bounts activity history?

You need to refresh your bounts activity history for your points to update. How?

bounts app - from the menu items hit the sync icon and then head to your history. Using your finger pull down on the history screen and your points will update. 

bounts website - from the menu items head to 'my points'. If your points haven't refresh yet refresh your web browser. 

Are you following all of the rules?

1. Steps must be tracked automatically. We don't accept manually entered steps. 

2. Walks, runs, rides and swims must be tracked using GPS and be above an average speed of 4km/h. 

3. You may have already reached the maximum number of points possible for daily steps; bounts members - 60 points/21,000 steps. 

4. You may have already reached the maximum number of points possible for GPS activities; bounts members - 60 points/three activities.

5. Are you manually editing or pausing your activities? Unfortunately we don't reward activities that have been manually entered or edited. 

I'm receiving an error message when I try to connect my Garmin to bounts. Why?

Have you got another bounts account? 

You can only connect one Garmin account to bounts. We don't allow people to connect the same app/device to multiple accounts. 

Are you entering the correct details?

Check with the Garmin app/website that you are using your correct details. 

That didn't help. What now?

Send us a support request explaining your issue in detail and we'll be able to look into it for you. 

Have more questions? Submit a request

Comments

  • Avatar
    Stacey Hardy

    There doesn't seem to be a sync now option for garmin?

  • Avatar
    Support

    Hi, we don't have a sync option for Garmin. Data from Garmin has to be pushed to us by them and we act upon the data which gets pushed to us.

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