bounts step tracking

(Lifestyle Tracker)

Track 7,000+ steps in a single day

bounts members - earn 20 points 

 Track 14,000+ steps in a single day

bounts members - earn 40 points 

Track 21,000 steps in a single day

bounts members - earn 60 points (daily maximum)


bounts step tracking FAQ'S

I've connected the step tracking to bounts but my points aren't updating. Why? 

Have you achieved the minimum activity requirements?

The minimum activity requirement is to achieve at least 7,000 steps in a single day. 

Have you refreshed your bounts activity history?

You need to refresh your bounts activity history for your points to update. How?

bounts app - from the home page of the app hit the sync icon and then head to your history, your points should update.

Where do I connect the step tracking to bounts?

It’s on all the time so there is nothing you need to do. It should work in the background and track your steps. Just make sure your “Motion & Fitness is switched on in your phones settings (scroll down and click on bounts)
Your steps are updated when you log in to the app, so they will continue to change throughout the day. As a result you may not get your points till the next day.


Are you following all of the rules?

1. Steps must be tracked automatically. We don't accept manually entered steps. 

2. You may have already reached the maximum number of points possible for daily steps; bounts members - 60 points/21,000 steps. 

3. We don't consider steps that are pushed from other apps/devices. We only consider the steps accrued  directly. 

That didn't help. What now?
Send us a support request explaining your issue in detail and we'll be able to look into it for you.  


Have more questions? Submit a request


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